Do I need a care plan?
No, it's optional. Website Care ($40/month) is for simple websites. Custom apps with a database, logins or payments need App Care, which we price for each app. Without a plan, we hand you the files and you host it yourself. With either plan, you get a lower hourly rate on changes.
Why does app hosting cost more than website hosting?
A website is a set of files, so there's very little to look after. A custom app has a database and a server. That means daily backups, regular security updates to the server code, and monitoring to catch problems early. App Care covers that work, and your cloud costs are billed at what we pay, with no markup.
What do I need to send you?
Your logo, a few photos, what you offer and where you are. We'll tell you if anything else is needed on the first call.
I already have a website. Can you redo it?
Yes. Send us the link and we'll quote a new site or tell you what we'd change.
Do I have to use JBTrack to hire you?
No. They're separate. JBTrack is our own product, and you can hire us for a website or custom tool without it.
What counts as a change?
Swapping photos, updating prices or hours, adding a service or a section. Bigger work, like a new page, gets a written quote first.